All purchased products can be returned.
1. the product must not have been worn, modified, washed or damage
2. the product must be returned in its original packaging
3. Products returned must be returned within 14 days of the date you received them.
4. Items must be accompanied by your invoice or purchase order number.
You can choose to return only one product of your order.
The return shall be done as follow :
1. Log in to your account and order history
2. Select the order containing the product you want to return.
3. Select the product(s) you want to return by checking the box next to their name(s).
4. Please add an explanation so that we understand why you are returning.
Before sending us your product please wait for our confirmation and our instructions by email.
Step 2: Send us your products
It is imperative that the item be returned to its original packaging
Step 3: The refund
Upon receipt and verification of the returned products, you will be refunded by the same means of payment as the one used during the order.
We don’t carry out the standard exchanges.
If a product does not suit you, return it to us following the RETURN procedure above